FAQ

Frequently asked questions.

Can’t find your answer? Message us on WhatsApp or email — we reply within 24 hours.

Ordering

What is your minimum order quantity?

Most boxes start from 500–1,000 pcs per design and size. Larger quantities lower the unit price — ask us to quote a few quantities so you can compare.

How much do custom boxes cost?

Price depends on size, material, printing, finishes and quantity. Send us those details and we’ll quote within 24 hours. As a rough guide, simple printed boxes start around US$0.20–0.60 each at 3,000 pcs.

Can I order several designs in one order?

Yes. Different designs on the same box size and material can often share a print run, which keeps costs down.

Design & samples

Do you help with design?

Yes. We draw the dieline for free and can prepare print-ready artwork from your logo and brief. If you have your own designer, we’ll send them the dieline.

What file formats do you need?

Vector files (AI, PDF or EPS) with fonts outlined and images at 300 dpi. If you only have a JPG or a sketch, send it anyway and we’ll advise.

How much is a sample, and how long does it take?

Plain white structural samples are free. A printed sample costs about RMB 50 (around US$7) per design, refundable against your order. Samples take 3–5 days to make, plus 3–7 days by express.

Production & quality

What is the production lead time?

Usually 7–15 days after sample approval, depending on the box and quantity. Please plan extra time before Chinese New Year and other national holidays.

How do you make sure the colours are right?

We print to your approved proof and compare the first sheets with it under standard lighting. For brand colours, please give us Pantone references.

Are your materials food-safe?

Yes. We use food-grade paperboard and food-safe, low-odour inks for food packaging. Let us know if the box will touch unwrapped food, and we’ll recommend a suitable coating or liner.

Shipping & payment

Which countries do you ship to?

Worldwide. We are about 300 km from Tianjin Port and also ship by air and international express.

What trade terms do you offer?

EXW, FOB Tianjin, CIF and DDP door-to-door. For small orders, express or DDP is usually the simplest option.

What are your payment terms?

30% deposit to start production and 70% balance before shipment, by bank transfer (T/T). Samples can be paid by PayPal.

Tell us about your product.
We’ll design the box around it.

Send a photo, a size and a quantity — you’ll get a recommendation and a price within 24 hours.